Herb walked into O'Dontal Dental the other day, holding his hand against a swollen face. He hadn't even made an appointment to see Perry first, and it became obvious why he hadn't.
"Good morning, Herb," said Andrea, the receptionist.
"What can we do for you today?"
"Certainly. Have a seat and I'll let Perry know you're here."
In less than a minute, Dr. O'Dontal had Herb seated, numbed, and ready for work. Herb's labored breathing had returned to normal, even if his speech...